Cookie Policy
Last updated: March 23, 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. We also use browser storage for a limited set of checkout and cart features.
2. How We Use Cookies And Storage
We use necessary cookies to support authentication, prevent unauthorized actions on your behalf, maintain seat reservation continuity, and ensure secure operation of the website. Vercel Analytics measures aggregate page visits without cookies or cross-site identifiers. With your consent, we also use PostHog analytics cookies to understand site usage.
3. Cookies We Use
| Name | Category | Purpose | Retention |
|---|---|---|---|
authToken | Necessary | Keeps signed-in browser sessions authenticated. | Up to 7 days |
csrfToken | Necessary | Protects form submissions and authenticated write actions against web attacks. | Up to 7 days |
sessionId | Necessary | Keeps seat availability and reservation-related requests tied to the same browser session. | Up to 30 days |
| Vercel Analytics | Cookieless measurement | Counts page visits in aggregate. Sets no cookies and stores nothing on your device. | Nothing stored on your device |
| PostHog (EU) | Analytics | Product analytics and session replay across the site (form inputs masked; order and ticket pages never recorded), after you grant analytics consent. Hosted in Frankfurt, EU. | 180-day event retention; 30-day session replay retention |
4. Local Storage We Use
| Key | Purpose | When It Is Cleared |
|---|---|---|
et_cart_v1 | Stores cart contents and reservation timing in the browser. | When checkout completes, the reservation expires, or the cart is cleared. |
lastPaymentOutcome | Shows the latest payment result screen with consistent details after redirects. | When a new checkout starts or the result flow is cleared. |
pendingPaymentId | Tracks the payment being completed after redirect-based payment flows. | After payment completion or cleanup. |
pendingOrderId | Tracks the related order during redirect-based payment flows. | After payment completion or cleanup. |
5. Monitoring And Third Parties
We use browser-side monitoring as a necessary service to detect production errors, diagnose failures, and keep the site reliable. Payment providers involved in checkout may also set their own cookies during hosted or redirected payment flows. Those cookies are governed by the provider's own policies.
6. Managing Your Choices
You can accept or reject analytics cookies through our cookie banner and reopen your preferences at any time from the footer link labeled Cookie Preferences. You can also control cookies through your browser settings, although blocking necessary cookies may affect sign-in and checkout behavior.
7. Contact
For questions about our cookie usage, contact us at info@geteuropetickets.com.